IT’S DEFINITELY NOT WHAT YOUR GRANDPA KNEW AS CUSTOMER SERVICE (…click…main menu…for this press 1…for that…press 2…for…) In today’s automated digital world – customer service – is hardly that at all. Instead, it has simply become an oxymoronic euphemism for
GIVING UP AN HONORABLE SECRETARY AS A TOKEN SACRIFICE (…by tossing him under the wheels of a political bus) Congressional clamor, especially from the Democratic side of it, has forced the resignation of an honorable Secretary of the VA…by tossing
REFLECTIONS ON MEMORIAL DAY (…our once-a-year gesture to tradition) We Americans love our dead heroes…much more than any of those who’ve somehow managed to come home alive to us…no matter how physically or emotionally mangled they may be (just look
SHORT-SIGHTED PERSPECTIVES CREATE UNINTENDED CONSEQUENCES (which are…further driving the Russia bear to cozy up to the Chinese dragon…) Both the EU and the US have probably shot themselves in the foot, so to speak, by the way they’ve handled the
SUCH A BUREAUCRACY’S UNTENDER MERCIES… (…ill-serves all those who have served) Every year, almost like clock-work, another VA failure seems to pop up out of the woodwork. This latest episode concerns its apparent systemic practice of putting ailing veterans on
OPENING WITH A PRAYER IS OKAY (…sayeth the Supreme Court…sorta) The Supreme Court recently ruled that a small town council up in New York, which has had a long standing tradition of opening its sessions with a prayer, can continue
IPO MAY SOUND BETTER THAN OPEN SESAME (…but keep in mind that in the story…Alibaba…headed up a gang of forty thieves) Wall Street is all a-twitter by the prospect of playing host to the largest IPO ever offered by it
WHATEVER HAPPENED TO FREE SPEECH? (…no matter how offensive it might be…especially if it is made in private) The recent furor over the private rants of a super-rich ignoramus seems to have overlooked something, namely, the First Amendment. Compared to
HELLO, OKLAHOMA, EVER HEARD OF DR. GUILLOTIN? (…his process was much simpler…and more effective) The recently botched execution in Oklahoma where the complex procedures involved with lethal injection went wrong is another example of what happens when the K.I.S.S. principle